All Aboard the Trans-Europe Express! Episode 3: The Cultural Perspective
Understanding the current state of European tech through The Continent's cultural attitudes and norms
Note: This was written in May 2021. It was not initially published because Substack crashed and I lost a day's work, which has magically returned.
I have only made a few small edits and added a conclusion the day of publication (November 14 2024).
In the first section of the series, I briefly discussed the phenomenon that, in Europe, entrepreneurship is not given the same social cache as it is in the United States. While it has moved in a positive direction in recent years, this remains true today. Before we try to answer the “why” here, let’s look at “how” this manifests and the consequences of this on ecosystem growth and development.
Let Me Tell You a Story
For enterprising young people living in the Bay Area, the professional and social hierarchy looks something like this:
(Successful) Startup founders
VCs and angels
Investment Bankers, with TMT at the top
Startup operators
Corporate executives
Consultants
While many folks greatly admire the legends of investing, people like Doerr, Gurley and Moritz, it is ultimately the visionary founders who push young people to dream. This is even more true when it comes to the dynamics of the system itself.
Californians working in technology are uniquely attuned to the power of long-tail outcomes, asymmetric upside, and of storytelling to realize the levers of runaway success. Strong storytelling ability is required of all the occupations listed above, of course. That being said, I believe the Californian hierarchy rests on the centrality of storytelling ability to success. Americans have always recognized that a good story can function as an exponential multiplier and further, that order and certainty can negate such an advantageous mechanism.
Indeed, the United States was created as an idea, a story waiting to be told.
Let’s look at the role of storytelling in the hierarchy above:
Storytelling ability is an important trait of a consultant. The consultant must tell the story of a particular decision. They must understand the context behind why a decision must be made, who the decisionmakers are, and what kind of consequences the decision may lead to. But, ultimately, the leverage the skillful storyteller consultant enjoys does not extend past the decision-level.
Storytelling ability is an important trait of a corporate executive. The executive must tell the story of her firm’s stock price. They must understand the context behind the recent performance of the stock price, who, amongst stakeholders, is most responsible for its performance, and what can be done in the next quarter to improve it. But, again, the leverage of the adroit storyteller exec doesn’t affect anything more than the company’s stock price.
Storytelling ability is an important trait of a startup operator. The operator must tell the story of the function they are responsible for. They must understand why their function can be a growth driver for the business, who should be on the function’s team, and what the fundamental business value of the function’s activities is. The leverage of the wise operator applies only to their function, where it logically ends.
Storytelling ability is an important trait of an investment banker. The banker must tell the story of their advisee’s IPO or acquisition. They must understand why the business is an attractive place for investors’ money, who the important leaders of the advisee are, and what synergies/advantages can be unlocked from the transaction. A banker that can tell stories well can make the difference between a successful transaction and one that flounders, but their influence does not extend past this single event in the firm’s lifespan.
Storytelling ability is an important trait of a venture capitalist. The VC must tell the story of the financing round. They must understand why the startup should take their money over others, who they can introduce the startup to for hiring or sales purposes, and what growth the financing can accelerate for the company. A VC will not win the deal if they are unable to adequately story tell, which is their raison d’etre, but, as with the banker, a way with words has consequences for the singular event but does not quite extend to true value creation.
Storytelling ability is the most important trait of an entrepreneur. The founder must tell the story of the entire company. They must understand why the company can win in the space, who can dream and execute the company into existence, and what the impact on society the company can make. Strength in storytelling is non-negotiable for a startup founder and will make-or-break the success of the project.
In my view, the single most important question a founder can ask themselves when they are deciding to build a business is: can I tell stories effectively? Perhaps the brilliance of Northern California as an entrepreneurial ecosystem is that there are so many opportunities to flex this muscle and proficiency is highly valued by all ecosystem participants.
Not a Care in der Welt
As Alex Danco writes in his instant classic, Social Capital in Silicon Valley, the region’s ecosystem is designed to reward those who transact, leverage, and tell stories with their innate social capital because it signals that one could, down the line, create tremendous value out of invested financial capital. Danco says it best:
“For a young founder in Silicon Valley, your social status is the most valuable thing you have: not only because it can open doors for you, but also because using your social status effectively is like a dress rehearsal for raising money and making deals. If you can demonstrate to early prospects and investors that you’re successfully able to promote hyped-up equity in your own reputation, it’s a good sign that you’ll be able to successfully sell hyped-up equity in your startup too. This is that special sort of magic quality that hangs around some founders like a halo. You instinctively know what they’re capable of, because at a social level, you’ve already seen them do it.”
Don’t get me wrong. This phenomenon exists in Europe. In fact, it is much more prevalent now than it has ever been. But it just doesn’t function in the same way. The biggest reason, I think, is that people just don’t care really. If you work in tech in SF or NYC or Miami, whether in Customer Success, Marketing or Backend Development, it is expected that, for the most part, you are following the trends, gossip, and news of the day. Further, there is a large group of operators, investors and founders who spend a lot of time being clued in, deeply invested in ecosystem-shaping narratives and their outcomes.
In Berlin, and I assume London too, this is just not happening at the same scale. What you have instead is a small (I mean a few dozen, not thousands) group of investors and founders who, in Germany at least, often attend the same universities, have previous experience in consulting and are usually white men who grew up relatively well-off (more on this later) who care a lot, and then like 95% of the ecosystem not giving a single shit about anything outside their own positions and companies. The reasons for this are quite interesting.
In big European hubs, startup workers come from all over the world, often motivated by quality of life concerns. At Choco alone, I have colleagues from Brazil, China and Nigeria. They don’t know who Sebastian Pollok is. They never will, even though he is one of our investors and also the husband of a fellow (now former) colleague. They’re simply pleased to work at a great company with an inspiring mission in one of the most livable cities in Europe. On top of this, for those who might be from continental Europe and thus pre-disposed to being more in-tune with ‘The Scene’, they are also not engaged. The expected value, or relative upside, from investing time and energy into ecosystem development for most people is negligible. This is mostly due to a very conservative approach to equity-based compensation (driven by regulation), though this is shifting quickly. What I am getting at is there is basically zero inter-mingling in the tech industry here between labor and capital. Capital has made the decision that it will commit itself to ‘The Scene’ as a Lebensfokus. Labor is only in the most remote sense aware there even is a scene.
Aus dem Weg, Geringverdiener!
Returning to Danco, he introduces this amazing concept of “The Social Fog of War”. Basically, the premise is that the best-run systems enjoy an unintuitive advantage: they are illegible and opaque. Folks have a vague idea of who is on top and who is on bottom, but the closer you get to the middle, the harder it is to place yourself relative to others. Uncertainty is the gasoline to the fire here. And awareness will suffocate the flame. To quote Danco:
“If everyone suddenly became aware [sic] each other’s relative status, it’d be a social disaster: the group would collapse. The people on the bottom half will be made aware of their inferiority: they’ll feel self-conscious, like impostors. And the people in the top half will become aware of their superiority – they’ll feel pressure to break off from the group, which is obviously bringing them down. Ignorance was bliss.”
Uncertainty is not the friend of the European, even one with far higher than normal risk tolerance. Credentials are hunted and then zealously guarded.
The phenomenon of credential-obsession stood out to me almost immediately after I moved to Berlin two (now more than five) years ago. As I was researching the venture landscape, I kept encountering rather young-looking people with these confounding LinkedIn headlines full of unfamiliar acronyms. Imagine my surprise when it turns out young, entrepreneurial (they are always so entrepreneurial) people in Germany are the most passionate credential hunters out there. Below, I have collected just a few headlines of people who liked a post celebrating the promotion of a connection of mine at a well-known, but not necessarily beloved, German seed stage VC a few weeks back. As an aside, seeing this type of thing in America is exceptionally rare. In all, these come from eight people.
There is a German finance Instagram account, quite similar to @litquidity, which made a wonderful meme lampooning what you see above. I think it makes my point better than anything I could write.
Second, as this phenomenon is quite well-spread, it serves to reason that leaders at venture capital firms react favorably to this kind of behavior. Funnily enough, I did an analysis of this myself on a cold, rainy day in Mallorca back in early March (big ups to #teamgoodlife).
I looked at the 35 non-partner investors, from Principal to Analyst, who were, at the time, employed by the ‘top’ 8 VC funds that expressly cover and identify with German-speaking Europe (DACH). While the proportion of female investment team members is slightly higher (23%) than individuals of any sex with a migrant background (17%), what I particularly found fascinating was the mix of the most relevant previous experience amongst this group. Over 25% of junior VCs in Germany have had their most relevant prior experience take place at a MBB consulting firm.
Now, I don’t know what this number looks like amongst junior investors in the United States but I’d be willing to bet that the share of those whose most relevant prior experience to working in venture was at a MBB firm does not exceed 10% and is probably around 5%. It is meaningfully significant for a junior VC to have spent time getting credentialed at one of the top global consulting firms in Germany. Echoing part one of this series, those involved in technology investing in Germany are unlikely to have significant operating experience, even amongst recent, junior hires.
In interviews with European investors, I have been asked multiple times something along the lines of, “which investors in *insert city* are the best in your opinion?”. Crazy! Literally grasping for order and hierarchy!
Danco warns against this, explaining that a shared understanding of social hierarchies disrupts the game theory away from productive collaboration:
“But when status becomes more codified and explicit, then the social capital of the entire group gets threatened. Clarity and order tilt the game theory away from the communal group and towards less productive posturing and gatekeeping. This is why so many startup incubator programs, mentorship programs, and support networks fail so abysmally. The formal roles, titles and milestones that they impose, even if individually sensible, break the illegibility and inclusion.”
This lack of respect for the power of disorder extends outside of the tech niche, of course. Returning to the hierarchy of occupations from earlier, this is what it looks like in Europe, from my vantage point:
Consultants
Corporate Executives
VCs
Investment Bankers
Startup Founders
Startup Employees
What’s the theme? Well, the role of the consultant, at least from the perspective of the client, is to provide certainty. Even if confidence in the path taken to certainty is low, the advisor must posture that he has reasoned with a clear and unobscured mind. The customer rents the certainty of the consultant and its firm to make decisions ‘on a more even footing’. Large-company executives must do the same for shareholders, employees, and customers alike. The more you rise up the chain of command, the less disorder is welcome. The consequence of all this is that entrepreneurs in Europe must navigate a world wholly un-designed for their needs.
While in California, where the “Social Fog of War” usefully limits the need for distracting posturing and status seeking, the European founder needs to work 2x as hard to succeed because they are probably not in the ‘in-group’ and are not granted the same benefits as those innovators in more supportive, opaque, and disordered systems.
To finish off this section, I just want to bring this all back to the investor side of things. Everett Randle, of Founders’ Fund, published a widely-read piece recently on how and why Tiger Global and other high velocity hedge funds are eating more traditional technology investors’ lunch.
My favorite part comes towards the end, where he likens Tiger Global (and other peer funds) to Walmart in their approach to selling the capital they have. By focusing on tremendous scale and velocity in their process, they will (really, already have) become the cheap option for startups when they need to purchase growth equity investment. You won’t get the bespoke design or customer experience, but you will get what you need, fast, without fuss, and reliably.
On the other hand, the funds with known brands and/or best-in-class vertical expertise that can be leveraged to ‘help’ portfolio companies, will sell a more expensive product, attractive to early-stage founders who need the credible signals on offer. He compares this approach to luxury brands like Tiffany & Co.
Randle worries for the J.C. Penneys, those investors who don’t have a strong brand nor the desire/willingness to innovate and embrace the (uncertain) realities of an evolving landscape. He thinks they will end up in a “Dead Zone”.
In 2021, there are quite a lot of J.C. Penneys in Europe. Sometimes it is because of LPs, who are even less keen on disorder and certainty than conservative venture capitalists. Indeed, to run Tiger’s playbook, you need extraordinary buy-in from capital providers. But many other cases are self-imposed. I know of a Series A focused fund that refused to seriously consider businesses that produce ARR below a fully arbitrary threshold. Or another that has had a rule for years stipulating that investment team members must hold a Master’s degree.
These nudniks will not survive in the long-term. And that’s probably a good thing for the ecosystem as a whole.
Wrapping it up
I was finally moved to publish this piece after seeing Aadi Vadiya post similar thoughts some 3.5 years later. It would surprise no one that nothing really has changed in this time. Old habits die hard.
I believe local VCs in Berlin actually have done some introspection and are aware of the deficiencies of the ecosystem they have developed. The problem is they don’t care to fix it because they get paid anyways. Their incentives are not aligned to deliver outcomes that benefit society.
The only way to change this system that is doing tragically little to arrest Europe’s decline is to swap out its players. As I have written previously, it is time for a new generation of investors to emerge, one that is unconnected to the cynical legacy of Rocket Internet, one that is made up of genuine technologists rather than erstwhile consultants, one whose financial success is tied to outcomes that deliver competitiveness and productivity gains for the continent.
If anything has changed since 2021, it is that entrepreneurs are increasingly deciding to found their companies in jurisdictions that do more to support them. They’re voting with their feet; it’s yet another reason we must do what we can to enact change.
At the beginning of my time in Berlin, indeed around when I wrote this piece, I really admired Germany and appreciated how its systems were so rife with local characteristics. But I have evolved on this front. These tendencies are limiting potential and positioning the ecosystem as uncompetitive. We need to embrace the rather American-coded power of storytelling to make sense of uncertainty and opacity while still retaining that herrliches collective spirit.
I think we can do it. But we really gotta push for it!